Privacy Policy

PLEASE READ THIS PRIVACY NOTICE CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT HOW WE PROCESS YOUR PERSONAL INFORMATION

We are committed to protecting and respecting the privacy of your personal information. We want you to be confident that your information will be properly protected whilst in our possession.

This notice explains how we, and carefully selected third parties we work with, will collect and use the personal information of our customers, suppliers, prospects, users of our websites and job applicants. If this describes you, please read this notice carefully and make sure you’re comfortable with the content.

Our representative for the purpose of data protection compliance is Barry Curtis who can be contacted at: info@abacuskiphire.co.uk

If you have any questions about our use of your personal information, or you wish to exercise one of your rights under data protection legislation, please contact us. A summary of your rights is detailed in this notice.

Our website

This notice explains how we use information you provide to us in using our websites:

https://abacuskiphire.co.uk

collectively referred to in this notice as our “Site”.

Any external websites that may be linked to our Site will be subject to their own data protection statements/privacy notices which may be different to this notice. You should check the content of those third party notices carefully before you submit any personal information to them.

Unfortunately, the transmission of information through the internet is never completely secure. Although we do our best to protect your personal information at all times, we cannot guarantee the security of the data you send to us through our Site. Any transmission made is therefore at your own risk. Once we have received the information we use strict procedures and state of the art security features to protect against unauthorised access.

Information we collect from you and how we use it

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • where we need to perform the contract we are about to enter into, or have entered into, with you;
  • where it is necessary for our legitimate business interests and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal or regulatory obligation;
  • where you have given us your consent.

Social media accounts

If you connect to our Site through a social media account or platform, we may temporarily have sight of a link to your profile and your picture (where this is publicly available information or you have agreed to share it). We do not record or retain any information contained within, or linked to, a social media account (including your profile).

Do I have to provide this information?

In most cases the personal information you provide to us in the table about is entirely voluntary. You are not under a statutory or contractual obligation to provide it to us. The only exceptions are:

  • Information we require to complete your order for goods/services. This is a contractual If you fail to provide personal information in this capacity we may not be able to provide the goods and services you require;
  • Where you work for a company which has a contract with TJ and you are involved in the performance of the contract/named as the relationship manager for that company. This is a contractual requirement. If you fail to provide your personal information your company may not be able to fulfil its contractual obligations to us;
  • Where you apply for a job with TJ and we have given you a conditional offer. Our offer may be conditional upon you providing evidence of your identity and/or your right to work in the UK and/or (if applicable) your driving licence. This is a legal If you fail to provide this personal information we may not be able to offer you employment.

Keeping your personal information up to date

If you become aware that any information we hold about you is incorrect, incomplete or there are any changes to your personal details, please contact us. We will promptly correct any information found to be incorrect or inaccurate.

Providing us with personal information of another person

If you need to provide us with personal information about another person you must obtain that individual’s express consent to pass us their information. You should share this notice with those individuals as it may also apply to them.

Marketing

  • Marketing to companies and corporate bodies.

We will communicate information about our products and services to companies and corporate bodies (forming a view on what those recipients may need, or want, or what may be of interest). We consider this to be in our legitimate interests which are balanced (not overridden) by the interests and fundamental rights of any identified individual. For any calls we may make to companies and corporate bodies, we will screen the number we hold against the Corporate Preference Service and will provide the recipient with the option to stop further calls. We will advise and request consent that our calls will be recorded, if the individual on the call does not consent that call will be terminated. For any emails we send to company and corporate bodies, we will offer a route to unsubscribe from those communications/allow individual employees to unsubscribe (within the communication). This option to unsubscribe can also be exercised at any other time by contacting us at info@abacuskiphire.co.uk Where an individual unsubscribes we will still process his/her personal information to fulfil a product or service made by the company/corporate body (or where we have another lawful basis for doing so).

  • Marketing to our customers.

We strive to provide you with choices regarding use of your personal information for marketing/advertising. We have established a preference management centre where you can view and make certain decisions on our use of your personal data for these purposes. A link to this preference centre is contained within all our electronic communications.

If you have consented to receive marketing from us or we are permitted by law to market to you, we will use your personal information to communicate with you on products or services that we provide that we think you may want, or need, or which may be of interest to you. We determine this by looking at your purchase history or the preferences you have set for content and method of communications.

Our products and services comprise, in summary:

  • Tipper, Skip or Grab hire
  • Commercial Waste Management; and
  • Aggregate sales/delivery.

If you have consented we will also send you newsletters of general interest with updates on our company, products and services.

You can ask us to stop sending you marketing messages at any time by emailing us at: info@bacuskiphire.co.uk or by following the unsubscribe links on any marketing message sent to you.

  • Marketing to other individuals identified in this notice

We will not use your personal information to directly market to you.

  • Sending personal information to us from third parties

If you send personal information to us indirectly through the third parties we work with (such as recruitment agencies) these third parties will be in control of your personal information. You should check their privacy notices to ensure you’re comfortable with their marketing activities and the marketing you have consented to.

Children

We do not collect or hold personal information about children (beyond that relating to children of our employees held for legitimate purposes).

Where we send your personal information

We may have to share your personal information with the parties set out below for the purposes set out in the above table.

  • carefully selected third parties who provide a service to us to support our core operations, such as processing our mail, communicating with customers and prospective customers on our behalf, providing IT and administrative services and the development and improvement of internal systems and processes;
  • our sub-contractors in order to fulfil our service contract with you (only location information will be shared);
  • our payment providers, sage Pay and worldpay;
  • our survey provider, feefo;
  • competent authorities (statutory bodies, regulation authorities, authorised bodies who have a role laid out be law);
  • other opportunities where we are legally obliged to disclose your personal information (such as requests made in the prevention or detection of crime) or where disclosure is necessary to protect the property, rights and safety of us and our staff;
  • third parties to whom we chose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then new owners may use your personal information in the same way as set out in this privacy notice;
  • other companies where we are trialling products and services which we consider may improve our offering to customers and/or our business processes; and
  • other third parties where you have given consent or where we reasonably believe a third party is acting on your behalf.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party service providers to use your personal information for their own purposes (unless you have personally agreed to this) and only permit them to process your personal information for specified purposes and in accordance with our instructions.

Whenever we share your personal information with third parties we will take all reasonable steps to ensure appropriate safeguards are in place to protect your personal information and your privacy rights.

Where we store your data and keeping it secure

The data you provide to us as set out above may be transferred to, and stored at, a destination outside of the European Economic Area (EEA) by us and/or by the carefully selected third parties we work with.

Where your data is stored outside of the EEA, we will ensure this is to a country which has been deemed adequate by a competent data protection regulator or where adequate protections have been put in place to safeguard the data (to the same standards as prescribed within the EEA). This includes contractual protections.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this notice.

To find out more about the storage of your data, and the safeguards that are in place to protect your data outside the EEA, contact us at: info@bacuskiphire.co.uk

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Automated decision making

We do not envisage that any decisions will be taken about you using automated decision-making. Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention.

Your rights

We recognise that the personal information we hold about you belongs to you and it is right that you have control over that personal information. We have detailed below a summary of your legal rights.

You can:

  • ask us to have access to, and for a copy of, the personal information we hold about you;
  • request that we amend or delete your personal information;
  • ask us to stop processing your personal information altogether or in a certain way;
  • change your mind about how you have agreed we can use your personal information. If you have given us consent to use your personal information in a specific way you can withdraw it. This means that we will stop processing personal information in the way you have objected to from the date that your permission is withdrawn;
  • issue a complaint to a competent authority – see www.ico.org.uk for more information;
  • request that we transfer your personal information to another provider (this is known as data portability);
  • object to automatic processing.

If you would like to exercise any of these rights, or discuss them in more detail, please contact us: info@abacuskiphire.co.uk

We need to make you aware that even where you exercise a right detailed above, we may not be able to comply with your request if an exception in law applies. Where this is the case we will notify you and explain why we’re unable to meet your request.

Changes to this notice

We keep this notice under regular review. This notice was updated on 24 May 2018.

Any changes we make to this notice will be posted on our Site with a prominent notice and, where appropriate, we will notify you by email. You should check our Site from time to time to familiarise yourself with the latest version of this notice.

If, in the future, we wish to use your personal information in a way not set out in this notice we will notify you and ask your permission to do so.

Email address: info@abacuskiphire.co.uk